If you believe information in your consumer report provided by Spinwheel is inaccurate or incomplete, you have the right to dispute it under the Fair Credit Reporting Act (FCRA).

Note: Spinwheel does not control lender-reported data, but we will forward your dispute to the appropriate credit reporting agency and ensure it is investigated.

What You Can Dispute.

• Incorrect personal information

• Accounts you do not recognize

• Incorrect account statuses or balances

• Duplicate or outdated information

What to Include in Your Submission.

• A clear description of what you believe is incorrect

• Any available supporting documentation

• Proof of identity (e.g., government-issued ID, utility bill, W-2, etc.)

Investigation Process.

Your dispute submission will be forwarded to the appropriate credit bureau for investigation by Spinwheel. The bureau will complete an investigation with the data furnisher. 

You will be notified of the outcome once the investigation is completed. Note: Investigations are typically completed within 30 days. 

Submit a Dispute.

Online: Complete the secure form by selecting "Dispute Request" from the Submit Request button in the bottom corner of this page.

By Mail: Download and mail a completed copy of the Dispute Form to: 

Spinwheel Solutions, Inc.
c/o Consumer Support
490 43rd Street, Suite 24
Oakland, CA 94609