If you believe you are a victim of identity theft or fraud, you have rights under the Fair Credit Reporting Act  (FCRA) to help protect your credit information.

Spinwheel will work with the credit reporting agencies to process any identity theft or fraud-related requests in accordance with the law.

What You Can Request.

• Block information resulting from identity theft.

• Guidance on fraud alerts and credit freezes.

• Assistance in submitting documentation.

Required Documentation.

Your submission must include:

• Proof of identity (e.g., copy of a government-issued ID)

• An identity theft report (one or more of the following):

  • Police report

  • FTC Identity Theft Report (IdentityTheft.gov)

  • Report from a federal, state, or local law enforcement agency

• Proof of address

• Identification of the information affected by identity theft

• Statement confirming the information is not related to any transaction by you

Note: Requests missing required documentation may be delayed or closed.

How to Submit.

Online: Complete the secure form below.

By Mail: Download and mail a completed copy of the Identity Theft and Fraud Submission Form, along with any documentation, to: 

Spinwheel Solutions, Inc.
c/o Consumer Support
490 43rd Street, Suite 24
Oakland, CA 94609